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5 Channel Partner & MSP News Updates for 22 May 2023

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Just another manic Monday. Therefore, here are five technology news updates, insights, chatter, and plenty more to start your day on May 22, 2023.

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  • Who We Serve: Content for managed services providers (MSPs), IT service providers (ITSPs), cybersecurity consultants, technology solutions providers (TSPs), systems integrators, VARs, independent software vendors (ISVs), distributors and any other partner acronym that further energizes our already stellar SEO.
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Today’s Technology and MSP Partner Program News

  1. Rackspace ransomware class action suit dismissed: A federal judge has dismissed a class action lawsuit against Rackspace over the December 2022 ransomware attack against the cloud company that impacted 30,000 customers who lost access to email and related data, according to this report. The judge granted Rackspace’s motion to compel the plaintiffs to pursue their claims individually in arbitraton. 
  2. Cybersecurity challenges in India: Nearly 67% of Indian enterprises are looking to outsource key areas of their security to managed security service providers in the next three years, according to IDC. Enterprises faced a number of challenges, and one of them was deploying authentication and access controls for partners and contractors when using an identity and access management (IAM) solution.
  3. Veeam appoints new Americas chief: Data protection company Veeam has announced that Shiva Pillay will now lead the company’s Americas region, driving alignment, high growth, and optimizing performance. Pillay most recently served as Veeam general manager and senior vice president for Asia Pacific and Japan.
  4. TI company announces new CEO: Technology integrator SAIC (Science Applications International Corp.) has announced Toni Townes-Whitley will join the company as CEO, effective October 2. She succeeds  Nazzic S. Keene who has decided to retire as CEO and from the SAIC board. Townes-Whitley will join the company on June 12 as CEO elect to assure a smooth transition. 
  5. Those darn printers: Maybe you’ve gotten the calls and tickets about this one already. Reports say that HP is working to address a bad firmware update that has been bricking HP Office Jet printers around the world. The company has not issued a statement, but it did tell this site that it is addressing blue screen errors seen by a limited number of users. 

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Jessica C. Davis

Jessica C. Davis is editorial director of CyberRisk Alliance’s channel brands, MSSP Alert, MSSP Alert Live, and ChannelE2E. She has spent a career as a journalist and editor covering the intersection of business and technology including chips, software, the cloud, AI, and cybersecurity. She previously served as editor in chief of Channel Insider and later of MSP Mentor where she was one of the original editors running the MSP 501.