ServiceNow VP Tony Beller On IT Service Management Alliances and More

November 7, 2017

Todd Thibodeaux, CEO, CompTIA — CompTIA's Thibodeaux

Good evening, channel partners. Welcome to Channel Chief Talk, a special edition of our podcast co-hosted by CompTIA CEO Todd Thibodeaux. Tonight's guest is Tony Beller, ServiceNow’s VP of worldwide alliances and channels.

During the conversation we discuss:

ServiceNow's overall platform strategy -- which involves IT service management (ITSM) and additional use cases for security, HR operations and more.
The SaaS company's growing partner ecosystem -- including MSPs, resellers, global systems integrators, ISVs and more.
How the company is addressing the IT skills shortage -- both for partners and end-customers.
Where automation fits into the conversation.

Here's the conversation:

Joe Panettieri

Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.