Cattini joins ClickSoftware at an intriguing time. More than 350 enterprises across 20 industries leverage ClickSoftware's field service management tools, the company says. True believers include Salesforce, SAP -- and systems integrators. SAP, for one, resells ClickSoftware's offerings as under this brand: SAP Scheduling and Resource Management application by ClickSoftware.

ClickSoftware History, Leadership, Ownership
Francisco Partners acquired ClickSoftware for $438 million and took the company private in April 2015. At the time, Moshe BenBassat was CEO of ClickSoftware. That title at some point transitioned to Tom Heiser, who led the company from October 2015 to September 2017, according to his LinkedIn profile.
Mutual Praise

Now, Cattini is calling the shots -- and Francisco Partners seems pleased by the move. In a prepared statement, Francisco Partners' Mark Spetzler said:
"With more than three decades of experience, Mark has made a career out of leading and accelerating software businesses and we are very fortunate to be adding him to ClickSoftware's leadership team. Today, almost every sizable organization is facing a field service and workforce management transformation due to changing customer expectations. I believe Mark has the experience and industry knowledge needed to increase confidence, trust and adoption of ClickSoftware's solutions."
Added Cattini:
"There's never been a better time to be at the center of the industry helping service organizations take advantage of the next great wave of cloud-based intelligent automation. I'm confident that my previous experience leading other successful companies will allow me to foster this unique opportunity. I could not be more excited and fortunate to join ClickSoftware and to have the opportunity to join the field service market leader."