Managed Services

Flotek Diversifies with Orbiss Acquisition


Flotek Group, an IT and Managed Service Provider, has expanded its business scope by acquiring Orbiss, an IT and telecommunications company focusing on the hospitality industry. Financial terms of the deal were not disclosed.

This acquisition, overseen by the GS Verde Group, is the tenth for Flotek and marks its foray into the hospitality sector.

Flotek's Tenth Acquisition in 2023

This is technology M&A deal number 327 that ChannelE2E and MSSP Alert have covered so far in 2023. See more than 2,000 technology M&A deals for 2023, 2022, 2021, and 2020 listed here.

Flotek Group, founded in 2022, is based in Cardiff, Wales. The company has 37 employees listed on LinkedIn. Flotek’s areas of expertise include tech, MSP, IT, and cloud.

Orbiss, founded in 2006, is based in Truro, Cornwall. The company has ten employees listed on LinkedIn. Orbiss’s areas of expertise include Integrated Hotel Entertainment Systems, Movies on Demand, IPTV, Smart TV, Casting Solutions, Guest BYOC, Digital Signage, Hotel TV, Sky TV, DOCSIS, Hotel HSIA, Hotel WiFi, Social WiFi, Ruckus, Business & Hospitality Telephone Systems, Competitive Lines & Calls, Network Provision, DECT & VoWIFI, and SME IT Support.

Strategic Growth and Team Expansion

The acquisition of Truro-based Orbiss has enabled Flotek to increase its team size to 72 employees and elevate its revenue to £8.5 million (approximately US$10.68 million). Orbiss specializes in providing IT and telecommunication solutions to the hospitality industry, working with clients like Best Western and Holiday Inn. 

This marks Flotek's initial step into the hospitality sector, with Orbiss set to play a key role in Flotek's operations in Southwest England and enhance the Plymouth team's capability to serve more clients in the area. Flotek has already invested resources to support the integration of Orbiss's team and customers, maintaining the established expertise of Orbiss​​.

Leadership Comments on the Acquisition

Jay Ball, CEO, Flotek, commented: 

“We are so pleased that Orbiss has joined the Flotek Group. I have worked with Karen McGowan and Karren Patterson for a long time, assisting them with engineers on the ground, and their 35-year experience in the sector is invaluable to us. The culture and passion at Orbiss align with the culture and values of Flotek, making it a perfect fit for the Group. The acquisition will enable us to accelerate our foothold in the hospitality market across the UK and continue to grow our services as a Managed IT & Communications solutions provider in the South West.”

Karen McGowan, co-owner, Orbiss, said: 

“Working with Jay for over 16 years has allowed us to build a great amount of trust in his service, and we’re excited for our team and customers to be part of Flotek Group’s ambitious plans for the future.”

Karen Patterson, co-owner, Orbiss, added:

“We are very much looking forward to being part of Flotek’s phenomenal growth and are delighted to continue serving our nationwide customers alongside our team that has helped us make the business what it is, now with Flotek’s service offering of nationwide IT & Cyber Security Support and client base behind us.”