Mergers and Acquisitions, Enterprise, Content

DXC Acquires ServiceNow Partner Syscom

DXC Technology has acquired Syscom, a ServiceNow partner with security operations and IT service management (ITSM) expertise. Syscom, founded in 1987, is a based in Norway. Financial terms were not disclosed.

LinkedIn: Pal Nome, managing director, Syscom
LinkedIn: Pal Nome, managing director, Syscom
LinkedIn: Jørgen-akobsen, VP, Northern Europe, DXC Technology

In a prepared statement, Joergen Jakobsen, vice president, Northern Europe, DXC, said:

“The acquisition of Syscom greatly enhances DXC’s capabilities within service management and security operations in Norway. The addition represents another significant investment for DXC in the Nordics. In Syscom, DXC gains a strong, skilled workforce and a solid customer base – which will further extend DXC’s position as a leading IT-service provider in the Nordics.”

Added ål Nome, CEO, Syscom:

“We have grown Syscom with strategic and dedicated focus on driving customer innovation through service management and security operations skills, management consulting capabilities, talent development and automation. In joining DXC Technology, our focus and foundation becomes even stronger, while getting global presence and profound product development and innovation. We believe that we have provided the best possible future for both our customers and employees.”

DXC Technology: ServiceNow Consulting, Managed Services Practice

DXC has acquired multiple IT consulting companies in the Nordics. Key deals include Logicalis SMC in the Netherlands and BusinessNow in Denmark.

DXC has a large ServiceNow consulting and managed services practice. To wit, the company is a Global Elite Partner, and a Gold Sales and Services Partner within the ServiceNow ecosystem.

The company employs roughly 1,000 people focused on ServiceNow, and has completed more than 4,000 implementations of the ITSM platform. Moreover, DXC offers managed IT services for more than 340 ServiceNow instances.

ServiceNow Partners: Mergers and Acquisitions

M&A activity involving ServiceNow partners has been strong the past couple of years. ChannelE2E offers a list of ServiceNow partner mergers and acquisitions here.

Buyers are typically grabbing talent and customer accounts amid a shortage of skilled ServiceNow technicians and partners worldwide. The talent shortage prompted CEO John Donahoe to declare 2019 the Year of ServiceNow Certified Professionals. But rather than waiting for training to mitigate the skills shortage, partners are buying up talent through various mergers and acquisitions.

Partners typically track ServiceNow trends and explore M&A deals by attending the annual ServiceNow Knowledge conference.

Joe Panettieri

Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.