Mergers and Acquisitions, MSP

Blue Mantis Acquires Coreio to Deepen ServiceNow Capabilities and Expand Reach

Blue Mantis is strengthening its position in the ServiceNow midmarket with the acquisition of Coreio Inc., a Toronto-based IT services provider. The move extends Blue Mantis’ ServiceNow expertise, broadens its managed services portfolio, and establishes a stronger presence in the Canadian market.

Meeting Midmarket Demand for Flexibility and Scale

The acquisition reflects how midmarket organizations are approaching digital transformation. Many are asking for specialized ServiceNow expertise, deeper cybersecurity capabilities, and flexible delivery models that balance cost, scale, and local context. Blue Mantis’ existing onshore and offshore capabilities are now being reinforced with Coreio’s nearshore delivery, which creates a more versatile service model across North America.

Joshua Dinneen, Chief Executive Officer of Blue Mantis, framed the timing as critical, and told ChannelE2E,

“Blue Mantis’ acquisition of Coreio comes at a pivotal moment in our growth. Over the past several years, we’ve seen demand accelerate for managed services in cybersecurity, cloud modernization, and ServiceNow. At the same time, customers have been asking us for both deeper expertise and more flexible delivery models. With Coreio, we’re able to meet that demand head-on by expanding into the Canadian market, strengthening our ServiceNow practice, and adding nearshore capabilities that complement our existing onshore and offshore models.”

Faster Access and Broader Portfolios

Founded in 1981, Coreio has built a reputation as a boutique provider with enterprise-scale capabilities. Its work spans ServiceNow consulting and implementation, IT asset lifecycle management, cybersecurity, and managed operations. The company has deep ties in Canada, including relationships with major banks and public sector organizations. That established presence gives Blue Mantis both credibility and reach in a market that has historically been challenging for U.S.-based providers to penetrate at scale.

For customers, the acquisition means new options in how services are delivered. Dinneen explained that the value is not just about market expansion but about accelerating outcomes:

“For customers, this means faster access to specialized expertise, more choice in how services are delivered, and a smoother path to scaling their digital transformation initiatives. Coreio’s strong reputation and proven team in Canada give us immediate market credibility and ensure a seamless experience for their existing customers, who will now have access to Blue Mantis’ broader portfolio, including advanced cybersecurity and AI enablement.”

Partner Ecosystem Gains New Opportunities

The deal has implications beyond customers—it also reshapes how partners engage with Blue Mantis. With one-third of Coreio’s business tied to ServiceNow, Blue Mantis is now positioned to strengthen co-sell and co-delivery motions with partners in a market where workflow automation demand is growing.

As Dinneen noted: “For partners, this combination unlocks new opportunities as well. Coreio’s ServiceNow expertise deepens our ability to co-sell and co-deliver solutions that customers are asking for today. And with recurring services now making up more than 60% of our business, we’re aligning incentives and enablement around growing those managed services in ways that drive more margin and value for our channel ecosystem. The blended onshore/nearshore/offshore delivery approach also gives partners a differentiated story in competitive midmarket deals.”

The acquisition also reinforces Blue Mantis’ partner ecosystem, which includes ServiceNow, Arctic Wolf, Fortinet, VMware, and Ingram Micro.

For Dinneen, the acquisition signals a steady continuation of the company’s growth model:

“This acquisition builds on Blue Mantis’ momentum as a trusted partner for midmarket enterprises. It allows us to expand and diversify our delivery while keeping the customer experience front and center. Our mission remains the same: to help organizations securely modernize their businesses with the expertise, scale, and flexibility they need in today’s fast-changing environment.”

With Coreio onboard, Blue Mantis is positioned to compete more aggressively in the ServiceNow midmarket while offering clients and partners greater flexibility across delivery models. The deal highlights how IT services providers are adapting their strategies to balance local expertise, recurring managed services, and global scalability.

Suparna Chawla Bhasin

Suparna is the Senior Managing Editor for CyberRisk Alliance’s Channel Brands, including MSSP Alert and ChannelE2E. She manages content development, sharpens editorial workflows, and ensures storytelling is tightly aligned with audience needs. With a background in technology, media, and education, she combines strategic insight with creative execution.

You can skip this ad in 5 seconds