Amdocs and Oracle Extend Global Collaboration for Communications Cloud Transition

Amdocs and Oracle announced an expansion of their global partnership today, aiming to assist the communications and media sector's shift to cloud-based solutions using Oracle Cloud Infrastructure (OCI).

The extended collaboration aims to help service providers transition their traditional Amdocs applications to OCI, the companies said. This shift is anticipated to allow providers to offer unique cloud-based services that promote growth and foster customer commitment by ensuring quick and scalable interactions.

The integration of Amdocs’ software with OCI's cloud platform is projected to boost operational efficiency, adaptability, and innovation, Oracle said in a prepared statement. Furthermore, Amdocs users will have the option to select services from Oracle’s 45 public cloud regions or the OCI Dedicated Region, designed to meet requirements related to data residence, sovereignty, and other security and privacy concerns.

Joint Strategy for Comprehensive Support and Services

Both companies, as part of their joint approach to market, say they will focus on providing complete assistance and services. 

These services aim to ensure smooth cloud migrations, enhance operational performance, and unveil new business prospects for their clientele.

Amdocs Partners With Oracle: Industry Insights

Doug Smith, Senior Vice President, Global Strategic Partnerships, Oracle, commented:

“Oracle Cloud for Telcos enables telecommunications providers to become more agile, reduce capital expenditures and operating costs, and establish a flexible foundation for innovation. With Amdocs applications now supported on OCI, Amdocs customers can realize these benefits and gain access to a broad ecosystem of cloud services and capabilities, including a set of solutions across core network, OSS/BSS, and IT, to modernize their operations and build for growth.”

Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs, said:

“By ensuring our customers are able to transition our classic application suite to OCI, we are enabling them to capitalize on a distributed cloud environment and focus on cloud infrastructure components that deliver on their business needs.”

About Amdocs

Amdocs, founded in 1982, is based in Chesterfield, Missouri. The company has over 35,000 employees listed on LinkedIn. Amdocs’ areas of expertise include customer experience, BSS, OSS, CRM, network planning, optimization and control, outsourcing, digital services, customer management, ordering, big data analytics, network functions virtualization, mobile financial services, and managed services.

The company acquired TEOCO's service assurance business in July 2023 in order to offer service providers a comprehensive end-to-end service orchestration solution