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Amdocs Acquires TEOCO’s Service Assurance Business

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Amdocs, a software and services provider to communications and media companies, has acquired TEOCO's service assurance business. Financial terms of the deal were not disclosed.

This is technology M&A deal number 189 that ChannelE2E and MSSP Alert have covered so far in 2023. See more than 2,000 technology M&A deals for 2023, 2022, 2021, and 2020 listed here.

Amdocs, founded in 1982, is based in Chesterfield, Missouri. The company has over 35,000 employees listed on LinkedIn. Amdocs’ areas of expertise include customer experience, BSS, OSS, CRM, network planning, optimization and control, outsourcing, digital services, customer management, ordering, big data analytics, network functions virtualization, mobile financial services, and managed services.

TEOCO, founded in 1994, is based in Fairfax, Virginia. The company has 880 employees listed on LinkedIn. TEOCO’s areas of expertise include Financial Analytics, Customer Analytics, Network Planning and Optimization, Service Assurance, Consulting and Managed Services, Customer Experience Management, Cost Management, Small Cell Planning, Performance Management, Fault Management, Least Cost Routing, 5G, Drones, Innovation, and RAN Planning.

About The Acquisition

This acquisition allows Amdocs to offer service providers a comprehensive end-to-end service orchestration solution, the company said.

The integration of TEOCO's service assurance suite into Amdocs' portfolio enhances its next-generation OSS offerings by providing fault, performance, and service management capabilities, according to Amdocs.

Amdocs also says it aims to equip customers with a complete network view, helping them quickly and efficiently predict, detect, and resolve service and network quality issues.

Amdocs Acquires TEOCO’s Service Assurance Business: Additional Commentary

Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs, commented:

"We are delighted to welcome TEOCO's world-class service assurance team and customers to Amdocs and look forward to accelerating the execution of our network strategy by providing service providers with a holistic end-to-end service orchestration offering. TEOCO's proven service assurance suite - including their fault, performance and service management capabilities - is a key complementary enhancement to our next generation OSS portfolio. Its seamless integration into our offerings will equip our customers with a full, end-to-end network view and help them predict, detect and resolve service and network quality issues quickly and efficiently."