Mergers and Acquisitions, MSP

TSYS Buys Managed Services Joint Venture

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TSYS has acquired — from The Merchants Group Limited (a Dimension Data company) — the remaining 45-percent ownership share in its TSYS Managed Services EMEA joint venture, the companies confirmed today.

As a result of the deal, TSYS Managed Services is now a wholly owned TSYS company focused on outsourced business process and contact center services in the United Kingdom and The Netherlands.

TSYS Managed Services EMEA was formed in 2006 as a joint venture between TSYS and Dimension Data, the companies said.

TSYS Managed Services provides customer service, fraud risk management and strategy, collections, disputes management and back-office and help-desk services for TSYS’ clients through outsourced contact centers. Mark Cleary, COO, will continue to lead the managed services group and now reports to TSYS Executive VP  Dennis Jones.

 

Joe Panettieri

Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.