Coffee Thursday

5 Channel Partner Updates: 29 Oct 2015

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Good morning, channel partners. Here are five technology news updates, insights, gossip and chatter to start your day for Thursday, October 29, 2015.

Actually, today’s update involves 18 items (oh my…) for VARs, managed services providers (MSPs) and cloud services providers (CSPs) to sip on…

18. Scalable Service Desk: Orange, the massive European telecom operator, has launched a new service desk that leverages ServiceNow. It’s part of a broader Orange Service Management Suite — which strives to bolster cost optimization, simplification, visibility and control, and performance improvement for multinational organizations, the company claims. My takeaway? Much in the way that dominates the world of cloud CRM, ServiceNow is emerging as a dominant cloud-based IT service management platform.

17. Feeling Congested?: Global cloud traffic will more than quadruple by the end of 2019, from 2.1 zettabytes to 8.6 zettabytes, according to Cisco Systems’ latest Global Cloud Index. The research is sort of a self-fulfilling prophesy… Cloud traffic is growing because mobile and cloud are growing, right?

16. Internet of Things Shift: Today, 73 percent of data stored on client devices resides on PCs. By 2015 (corrected: 2019), the majority of data (51 percent) will move to non-PC devices such as smartphones, tablets and M2M (machine to machine) modules, Cisco says. By the way, I sort of like the M2M moniker nearly as much as I like the E2E moniker. Hmmm…

15. IT Service Management Conference: I nearly overlooked FUSION 15, a global conference for IT service management that’s set for Nov. 1-4 in New Orleans. Keep an eye on Navvia at the conference… Though I can’t say why just yet…

14. Disaster Recovery in AWS: This is starting to sound familiar. Denovo is the latest company to offer managed disaster recovery services built atop Amazon Web Services. The move echoes Continuum CEO Michael George, who told ChannelE2E a few days ago that he sees public clouds from IBM, Amazon and Microsoft as the safer, more secure choice for data backup and disaster recovery…

13. That Reminds Me: Building on the item above, Continuum unveiled an upgrade to its Continuity247 BDR platform for MSPs. Originally available atop IBM’s SoftLayer cloud, watch for Continuum to extend the solution to Azure and AWS…

12. Free Office 365 Backup (Sort of): SkyKick’s cloud backup application is now free with Microsoft’s Internal Use Rights (IUR) program. The cloud-to-cloud backup system offers unlimited storage and recovery of Office 365 data (including Exchange, OneDrive for Business and SharePoint). Skykick’s backup solution runs in Azure.

11.Veeam Builds MSP Cloud Dashboard: Veeam, the well-known provider of backup software for VMware and Microsoft Hyper-V, has unveiled VeeamOn — a managed backup portal for service providers. The the portal works as advertised, MSPs will be able to manage all of their Veeam-based customers from a single cloud-based dashboard. But I wonder: How many MSPs would rather do that Veeam management from their PSA or RMM systems? Hmmm… The VeeamOn dashboard is expected to debut in Q1 2016.

10. Oracle Cloud and Big Data: Oracle unveiled numerous cloud-based Big Data tools during OpenWorld yesterday. Aptly named Oracle Cloud Platform for Big Data, the goal is to speed customers’ “time to insight.” There’s even a NoSQL Database Cloud Service…

See Page 2: Items 9 through 1 — including Flipboard’s implosion; Oracle and Extreme Networks for MSPs; CompTIA’s new security training; and more…

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    IoT quote – Today, 73 percent of data stored on client devices resides on PCs. By 2015, the majority of data (51 percent) will move to non-PC devices such as smartphones, tablets and M2M (machine to machine) modules, Cisco says. 2015 is a typo right?

      Joe Panettieri:

      Hey Diane: You are correct. It’s 2019. We made the correction. Thanks for catching my error.

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