Coffee Tuesday

5 Channel Partner Observations: 22 Sept 2015

Good morning, channel partners. Here are five technology observations, insights, chatter, news and gossip to start your day for Tuesday, Sept. 22, 2015.

Actually, today’s update involves 14 items for VARs, managed services providers, cloud services providers and total service providers (TSPs) to sip on.

Richard Sewald14. Where AVG Investors Are Heading Next: Several former executives and investors in AVG Technologies are raising $125 million to fund cyber security startups. Among the key names to know: Richard Seewald (pictured), one of AVG’s original investors.  So far, Evolution Equity Partners has raised about $70 million for the fund, with $125 million expected to be in place by Q1 2016. The first two investments are Onapsis (security for SAP and Oracle applications) and SecurityScorecard (security risk posture analysis). Source: Reuters.

13. Rethinking Managed Print Services: Where do 3D printing services fit into the managed print services conversation? Maybe United Parcel Service will find the answer. UPS, leveraging an existing investment in CloudDDM, is now testing 900 3D printers to see how the devices may change the delivery business. By the way, CloudDDM is short for Cloud Direct Digital Manufacturing. The company focuses on “3D printed parts in record time.” Source: Wall Street Journal.

Joe Panettieri TNT12. Join Me Today: I’m set to co-host Tech News Today with Mike Elgan at 1:00 p.m. ET/10:00 a.m. PT. Most of the conversation involves consumer-oriented IT developments. But typically weave in a few channel- and enterprise-related insights.

11. IT Salaries: Let’s assume you’re a mid-career IT professional. What would you expect to earn in the U.S. vs. other countries? Glad you asked. In the U.S., you and your peers would average about $132,877 — the fourth best figure worldwide. Switzerland ($171,465), Belgium ($152,980) and Denmark ($139,920) are ahead. For a look at typical salaries in additional countries, check out the MyHigheringClub salary data for 2015. And don’t forget: The survey doesn’t reflect your spending power in each country.


10. Managed Services Down South: A few years back, I remember speaking with Autotask and Kaseya about their business ambitions in Brazil. Back then, everyone was excited about infrastructure build-outs for the 2014 Brazil World Cup and the and the 2016 Rio De Janeiro Olympics. Fast forward to the present, and it sounds like CFOs from numerous industries are struggling to “pull profit from Brazil.” I’m checking to see if the same is true for the managed services market.

9. Remember Desktop Software Suites?: At a time when so many of us have embraced cloud-based applications like Google Apps for Work and Microsoft Office 365, there’s still a market for “desktop” software. A case in point: Microsoft today delivered Office 2016 — yes, a PC-centric upgrade to the suite. But did the software giant get around to fixing yesterday’s massive Skype outage? Hmmm…

Marcus Lemonis8. IT Nation: I missed the 2014 event during my journey to figure out “what to do next.” I’m pleased to say I expect to attend IT Nation 2015… Thank you to ConnectWise for the invite. No doubt, CEO Arnie Bellini will offer an update on ConnectWise’s evolution — both on the management side of the business and the product/services side of the house. Also… “The Profit” investor and entrepreneur Marcus Lemonis (pictured) is set to keynote…

7. IT Service Management M&A: Heat Software, which specializes in hybrid service management, acquired Absolute Management and Absolute Service technologies from Absolute Software Corp. The deal gives Heat Software client and enterprise mobility management (EMM) tools, along with more IT service management and help desk capabilities based on ITIL (Information Technology Infrastructure Library). Heat Software’s partner program includes resellers, service providers and referral partners.

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    M. Johnson:

    Love the daily format and I’m watching to see how you apply mid-market coverage to the site. Will you be speaking at Continuum or Connectwise events?

      Joe Panettieri:

      Hey M. –

      Thanks for your early readership. Can you share any background about you/your company?

      Our midmarket coverage will receive regular updates on our homepage, no doubt. We realize all channel partners won’t “go” midmarket. But we’ll definitely serve those who are in that sector. Plus, we look forward to gathering some best practices in the midmarket, and then seeing if/how they apply to smaller customer engagements.

      Thanks again for your readership.

    Jay McBain:

    Great format – this will be on my morning must-read list!

      Joe Panettieri:

      Hey Jay: Always good to hear from you. Gotta ask: Now that you’ve owned Apple Watch for a few months… would you recommend the purchase to others? Also, did you give WatchOS 2 a try yet? …

    Nancy Moore:

    Do you have a list of conferences you plan to attend in 2016 or at least in the first quarter of 2016?

      Joe Panettieri:

      Hi Nancy,

      Thanks for your note and readership. Do you mind me asking what company you represent? I have not yet looked at my potential 2016 travel schedule. But you can check ChannelE2E’s technology event calendar for a complete list of partner summits and conferences that serve the IT channel.

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