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When Your Prospects’ Silence is Deafening

How to optimize your sales prospecting and marketing messages to engage potential customers — instead of chasing them away. Kendra Lee explains.

SAP Taps Concur, Sungard AS Executives for North America SMB Cloud Channel Push

SAP North America taps Concur veterans Eric Friedrichsen & Marc Monday for cloud-first SMB channel push. Sungard AS veteran Cristina Greysman also onboard.

3 Signs Your MSP Automation Tools, Technology Are Out of Alignment

Both the MSP automation software you use & solutions you sell could be out of alignment. Intronis MSP Solutions by Barrcuda explains the problems & fixes.

Coffee Tuesday

5 Channel Partner Updates: Tuesday 25 July 2017

Updates: 42Gears, Abacode, Atera, NOVA iT Group, PARX Werk, Persistent Systems, Proficio, Qualys, SAP North America, ScanSource, Splunk, Webroot & more.

Oracle Blends Hybrid Cloud, Managed Services for Customer Data Centers

Oracle (ORCL) expands hybrid cloud and associated managed services directly into customers’ on-premises data centers.

Do Chatbots Have a Place In Today’s Service Desk?

Freshworks, maker of Freshdesk, acquires a chatbot solution. It’s the latest in the growing trend toward service desk chatbots.

Smartphone Unified Communications

SolarWinds MSP Unveils Mobile App for Google Android, Apple iPhone iOS

SolarWinds MSP Manager mobile app enhancements for Google Android and Apple iPhone iOS devices improves ticket management and more for MSPs.

VIPRE’s Approach to Machine Learning

Traditional antivirus offers only basic protection but advanced machine learning helps defend against zero-day attacks, ransomware & other threats.

Coffee Monday

5 Channel Partner Updates: Monday 24 July 2017

Updates: Acronis, AWS Pricing, BitTitan, ClearCenter, CompTIA, Intronis MSP Solutions, Barracuda Networks, Lifeboat Distribution, ModernMSP, SaaSMax & more.

HP Enterprise Channel Chief Blaine Raddon Joins ClearCenter

HP Enterprise’s (HPE)  Blaine Raddon joins ClearCenter as senior VP of sales, helping VARs and MSPs transform into hybrid IT service providers (HSPs).