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Accenture Invests In E-Commerce, Omnichannel Expert Ideoclick

Accenture Ventures invests in Ideoclick for enhanced omnichannel e-commerce and marketing solutions. Accenture gains minority stake in Ideoclick.

ServiceNow Acquiring Loom Systems for AIOps, ITSM Incident Remediation

ServiceNow is acquiring Loom Systems for AIOps & IT service management (ITSM) automation. That automated remediation may help MSPs reduce Level 1 incident tickets.

5 Channel Partner Updates: Wednesday 22 January 2020

Today’s channel partner news involves CircleCI, Cisco, CollabNet, D&H Distributing, Forrester Research, HarmonyPSA, HCL, IBM earnings, Quest Software, Ricoh, Sysdig, Telarus, TriggerMesh, UiPath, Virtana, Wasabi, XebiaLabs & more.

Red Carpet Welcome Stairs

Call for Entries: Top 100 Vertical Market MSPs 2020 Survey

MSPs (managed IT services providers) worldwide are invited to participate in ChannelE2E’s Fifth-Annual Top 100 Vertical Market MSPs survey. Here’s how to earn potential honors. Deadline for submissions is this Friday.

Intel Layoffs 2020: Targeted Data Center and Software Staff Cuts, Reports Say

Intel plans modest data center group layoffs & software staff cuts amid aggressive push toward artificial intelligence (AI) & other next-generation technologies, report says.

RIB Software Invests In MSP Intech for Vertical Market Cloud Push

RIB Software invests in Integration Technologies (Intech). Global MSP push & Microsoft cloud partnership target construction & real estate vertical markets.

Axcient CEO David Bennett Explains MSP Data Protection, Simplified

Under CEO David Bennett, Axcient has simplified MSP data protection billing, eliminated storage overage charges & more. So what’s next? Bennett offers clues.

VMware Acquires Nyansa for SD-WAN by VeloCloud Monitoring

VMware is acquiring Nyansa to boost network analytics, monitoring and remediation software capabilities in the VMware SD-WAN by VeloCloud platform. Potential IT service desk benefits explained.

Microsoft Partner Beringer Technology Group Acquires MSP DeckerWright

Microsoft partner Beringer Technology Group acquires New Jersey neighbor DeckerWright. Combined managed IT services provider (MSP) has 35 employees.

Xceedance Acquires Activer Solutions

Global MSP Xceedance acquires Activer Solutions, an insurance expert and and technology services provider.