Welcome to Round Six of Pinot with Pag and Panettieri. Brought to you by N-able, the video podcast is a free flow conversation about the increasingly important role of the MSP and the market trends influencing and impacting your success.In this episode, we discuss anticipated MSP market trends for 2022 -- including such macro tailwinds as labor scarcity, risk management and the hybrid workforce.Got a question for N-able CEO John Pagliuca and/or ChannelE2E Editor Joe Panettieri? Post it in the comment section below. We’ll either reply online or cover your question in our next quarterly conversation.Here’s a breakdown of this episode’s conversation:Reminder: Post your questions or comments below, and we’ll either reply online or cover your question in our next quarterly conversation.
- 0:00 - Intros
- 0:57 - Pouring some Pinot and discussing potential 2022 MSP trends.
- 3:05 - Three macro-level market ‘tailwind’ trends: Labor scarcity, risk management and hybrid ‘cubed.’
- 4:50 - Good news: The MSP is at the intersection of those tailwinds.
- 7:15 - How are MSPs performing with their own labor and associated automation?
- 10:32 - Changing subjects entirely: How does the ‘Head Nerd’ program empower MSPs?
- 14:30 - Will the ‘hybrid’ world of work become any easier for MSPs to manage?
- 16:32 - How MSPs will navigate risk management and security in 2022.
- 17:20 - How identity management and segmentation will come downstream to SMBs.
- 18:18 - Shared risk across the supply chain.
- 18:45 - SMBs will ask and inspect how their MSPs are secured.
- 20:45 - How the more mature MSPs are expanding wallet share through packaged security bundles and layered security.
- 22:45 - Remember: MSPs were built to satisfy the key challenges that SMBs are facing.
- 24:52 - Conclusion




