Managed Security Services

WatchGuard CEO Joe Smolarski talks MSP margins, AI automation, cloud security and why the company is staying focused on the channel.

Siloed tools, poor visibility, and platform sprawl are eroding margins and service performance.

Thrive is adding ServiceNow-powered AI workflows to TransformIT to help SMBs modernize IT operations without the usual enterprise ITSM complexity.

WatchGuard’s Rai is built to handle detection, investigation and response across client environments, giving MSPs a way to reduce alert fatigue, improve margins and deliver always-on security coverage.

DXC OASIS brings agentic AI into managed services, giving partners a way to connect existing tools, co-deliver services, and build more outcome-based offerings around complex enterprise IT environments.

Cato’s channel chief discusses partner growth, managed SASE and how AI is shaping the company’s channel strategy.