ChannelE2E spoke with MSP AI Service Desk Tool creator, CEO, and data scientist Nikhil Sehgal about how AI adds efficiencies for MSPs, where traditional coding still plays a part, and the skills that set humans apart from machines.
Synagex, a provider of managed IT and cybersecurity services, today announced the acquisition of Ascentek, a western Massachusetts information technology firm. Financial information was not disclosed.
ChannelE2E interviewed N-able CEO John Pagliuca about the key issues and opportunities for MSPs in 2024 including cybersecurity, automation, and cloud infrastructure and APIs.
IBM has recently expanded its Partner Plus program by introducing a new Service track. This development aims to provide additional resources and opportunities for IBM partners, particularly in the fields of artificial intelligence (AI) and hybrid cloud technology.