IT management

Fast-growing Zendesk's partner program for IT service management, ticketing & help desk is small, CEO Mikkel Svane concedes. But an MSP push is inevitable.

iYogi, the embattled IT service provider, allegedly doctored a deposition according to a plaintiff that has a pending lawsuit against the company.

CA Inc.'s expanded Unified Infrastructure Management (UIM) for Cloud is quietly catching on with midmarket MSPs. But CA's partner-led business is "uneven."

LogMeIn and Citrix Systems' GoTo business are merging to create a $1 billion company. A look at combined offerings, rivals & a potential winner (Continuum).

A federal court, working with the FTC & State of Florida, has temporarily shut down multiple, interrelated IT service providers for alleged deception.

The top 25 IT service management (ITSM) and ticketing systems, all of which are SaaS-based cloud applications, according to GetApp.

VMware CEO Pat Gelsinger suggests vRealize cross-platform cloud management tools for Microsoft Azure and Amazon Web Services will arrive in August.

A magistrate judge recommends a default judgment of $1.153 against iYogi. The embattled IT service provider has two weeks to file objections.