IT managementLawsuits: iYogi Faces Two Potential JudgmentsJoe PanettieriJuly 15, 2016iYogi, the embattled IT service provider, remains locked in multiple lawsuits and potentially faces key judgments over the next few weeks.
IT managementService Providers: Taking the Slow Approach to Digital Business Transformation?Sponsored by OvumJuly 15, 2016Despite marketing efforts, many service providers still need to develop and match their offerings to the new digital imperatives. Ovum explains why.
IT managementWhat IT Service Managers Should Do in Their First Six MonthsSponsored by CEB, now GartnerJuly 14, 2016Organize your team, understand the business fundamentals and stakeholders' priorities, and renew the service business plan. CEB explains how.
VirtualizationContainer Monitoring: Top 10 Docker Metrics to TrackJoe PanettieriJuly 6, 2016The top 10 Docker container KPI metrics to monitor and manage.
IT managementSpiceworks Layoffs: Job Cuts At IT Monitoring CommunityJoe PanettieriJune 23, 2016Spiceworks, an online community that offers free help desk and IT monitoring tools for IT pros & IT service providers, has cut 12 percent of its workforce.
Channel partner eventsArnie’s Next MovesJoe PanettieriJune 23, 2016Hint: MSP Software Cockpits from ConnectWise.
5 thingsConnectWise Demonstrates Single GUI for Business SuiteJoe PanettieriJune 22, 2016ConnectWise unveiled a single user interface that will stretch across PSA, LabTech, Quosal, ScreenConnect and CloudConsole. Here are details.