IT management

Dell's new all-inclusive monthly subscription for its APEX Managed Device Service will cost $70 per device each month.

PIA is a new company and tool for automating MSP service desk functions like password resets, creating new users, and fixing VPN problems. It was created and incubated inside an MSP. The founder says it cuts ticket resolution by 8x.

OpenAI Releases GPT-4; Presidio Partners with Viakoo; Abacus Group Wins Award; Alkira Partners with HighPoint; SDI Presence's New Boss

Communications and digital infrastructure company Upstack, backed by private equity firm Berkshire Partners, has acquired the network and cloud sourcing business of LinkSource Technologies

The acquisition by private equity firm HKW is part of CMIT’s strategy to double systemwide revenue to $200 million by 2028.

To avoid dependencies on single vendors, customers are exploring alternatives for general-purpose IT or particular workloads.

As 2022 winds down and 2023 is fast approaching, Cisco's Liz Centoni offered her predictions for tech trends coming in the year ahead.