EnterpriseCustomer Service Technologies Are Variably Effective: Know Your OptionsSponsored by Forrester ResearchFebruary 1, 2021The COVID-19 pandemic underscored the importance and the shortcomings of customer service technologies and showed how automation can help.
Enterprise5 Key Challenges of Software TestingSponsored by SynoptekJanuary 29, 2021Developing and carrying out manual or automated software testing is not as easy as it seems. Here are 5 key challenges developers face.
Channel investorsSAP Acquiring BPM Software Company SignavioJoe PanettieriJanuary 27, 2021SAP acquires business process management (BPM) software company Signavio for process governance and collaboration solutions, SAP confirms.
EnterpriseHow to Prepare Customers for the Next MeetingDavid BrockJanuary 26, 2021The trick to making sure your customer is prepared starts with making sure you are prepared and focused before you even start the meeting.
EnterpriseHow to Get More Sales With Less EffortKendra LeeJanuary 22, 2021Getting great sales results without stressing starts with a steady base and commitment to building your sales strategy from there.
Enterprise“Free” is Meaningless if the Customer Doesn’t CareDavid BrockJanuary 21, 2021If the customer doesn’t have the problem you solve, deeply discounted or free offers are meaningless, David Brock explains.
EnterpriseJust In Time, The SAST Market Has Embraced The DeveloperSponsored by Forrester ResearchJanuary 19, 2021SAST tooling has evolved to allow developers to respond to SAST functions in their IDEs, ticketing tools, build tools or code repositories.
IT managementArtificial Intelligence: With Great Power Comes Great ResponsibilitySponsored by CapgeminiJanuary 15, 2021AI is an evolution, and we are just at the beginning. The choice is not when, but how we join that evolution, Capgemini says.
