Channel technologies

When Citrix Summit 2017 starts in January, Channel Chief Craig Stilwell must prove Citrix's commitment to partner growth, profitability & predictability.

The Gartner Magic Quadrant for Application Performance Monitoring (APM) suites Q4 2016. Featuring AppDynamics, New Relic, Dynatrace & more APM companies.

Natural Language Processing (NLP) solutions can increase the efficiency and quality of help desk ticket management systems. Capgemini explains how.

Red Hat (RHT) sees growing momentum for OpenStack, OpenShift, CloudForms and storage technologies. But business in the U.S. government sector hits a bump.

GreatAmerica Financial Services is doubling down on its Collabrance business, assisting channel partners & MSPs with help desk, NOC & sales support.

VMware has acquired SDN (software-defined networking) technology and talent from PlumGRID. The deal is part of VMware's multi-cloud management push.

Accenture will acquire Arismore for identity & access management (IAM) security. Accenture has made six security investments or acquisitions this past year.