VMware acquires Datrium for disaster recovery as a service (DRaaS) & HCI. Potential winners include MSPs for VMware Cloud on AWS (Amazon Web Services).
Customer experience (CX) professionals must develop a model that ties how well each customer grouping fits their value proposition and how much money that good fit means to the business, Forrester Research asserts.
Apple acquires Fleetsmith for Mac, iPhone & iPad remote monitoring and management (RMM) & mobile device management (MDM) software capabilities. Will MSPs plug in?
