ITS acquired Granite Computer Solutions, BrightWire Networks, Ox Power Computing Service, ProTechnical, and A Leap Ahead IT to dramatically expand its business and geographic footprint.
PIA is a new company and tool for automating MSP service desk functions like password resets, creating new users, and fixing VPN problems. It was created and incubated inside an MSP. The founder says it cuts ticket resolution by 8x.
MSPAlliance, which dubs itself as the largest and oldest international compliance, standards, and certifying body for cloud and managed services providers, has unveiled its new Compliance-as-a-Service platform.
