The next time your sales team complains about customer indecision, ask them if they have ever considered the sales process and buying process from the customer point of view. David Brock explains why.
Recent events have triggered debate about the ethical impact of the use of data-driven technology, artificial intelligence & machine learning in democratic societies. techUK weighs in with perspectives.
Delivering great customer experiences across all touchpoints isn't easy. Consider this CX maturity model guidance from Avanade to get started on the journey.
Due diligence kills half of all pending mergers and acquisitions. To avoid M&A setbacks, GEM Strategy Management Inc. offers four secrets to due diligence success.
Building predictable revenue streams is nothing new to sales. A more interesting question is, “What drives unpredictability in revenue, and what can we do about that?”
When a private equity firm acquires a business, employees may fear systematic changes made by outside decision makers. But don't overlook the potential upsides of private equity.
