<body>Now On-Demand: During this <a href="/webcasts/oct2020/">ChannelE2E webcast</a>, we covered how the next waves in technology automation may reshape your IT service desk, boost productivity, and enhance your end-customer experience.</body>

<body>Now On-Demand: During this <a href="/webcasts/oct2020/">ChannelE2E webcast</a>, we covered how the next waves in technology automation may reshape your IT service desk, boost productivity, and enhance your end-customer experience.</body>

<body>Special guest Gary Pica, CEO of <a href="https://www.trumethods.com">TruMethods</a>, covered how to:</body>

<body>Special guest Gary Pica, CEO of <a href="https://www.trumethods.com">TruMethods</a>, covered how to:</body>

<body><ul><li>Quiet the “noise” on your service desk;</li><li>drive down ticket counts;</li><li>delight customers; and</li><li>keep resulting profit margins high.</li></ul></body>

<body>Plus, we discussed if or how chatbots, robotic process automation (RPA) and other automation tools will redefine MSP service desks.</body>

<body>Plus, we discussed if or how chatbots, robotic process automation (RPA) and other automation tools will redefine MSP service desks.</body>

<body>Did you miss the live conversation? <a href="/webcasts/oct2020/">Register now</a> to tune in on-demand.</body>

<body>Did you miss the live conversation? <a href="/webcasts/oct2020/">Register now</a> to tune in on-demand.</body>

Webcast: Your MSP Service Desk Strategy for 2021

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