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Tata Communications, Bankers, OneCall Sue iYogi for Combined $1.77 Million

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Bankers Warranty Group Inc., OneCall Ltd. and Tata Communications (America) Inc. have each filed suit against iYogi, and their cases seeking a combined $1.77 million from the IT service desk provider, ChannelE2E has learned. Those legal moves, coupled with previously reported lawsuits from Washington State and Argo Marketing, raise new questions about iYogi's status as an ongoing business. According to legal documents reviewed by ChannelE2E, the following lawsuits have been filed against iYogi since February 1, 2016:
  • Feb. 2: OneCall alleged breach of contract and is seeking $375,583 from iYogi. The suit was filed in the United States District Court for the Southern District of New York.
  • Feb. 18: Bankers Warranty Group alleged breach of contract, breach of implied duty of good faith and fair dealing, intentional misrepresentation, quantum meruit, and unjust enrichment. The company is seeking judgment against iYogi for at least $238,791 plus various fees. The suit was filed in the United States District Court for the Middle District of Florida, Tampa Division.
  • March 14: Tata Communications  (America) Inc. alleged that iYogi failed to pay numerous telecom invoices. As of January 10, 2016, iYogi owed Tata $1.154 million plus late charges and additional fees, the service provider alleged. Tata is seeking to recover that figure and various fees. The suit was filed in United States District Court for the Eastern District of Virginia.

iYogi: Initial Defense, Then Silence

ChannelE2E does not know the current status of each lawsuit, nor have we successfully contacted iYogi. We've reached out to the company multiple times in March and have not received a reply. We've also reached out to attorneys representing Bankers Warranty Group, OneCall and Tata Communications, seeking additional comment. As of March 3, Washington State was still awaiting a reply to its lawsuit against the company, which was filed in December 2015. Supporting Washington State's Attorney General, Microsoft launched a vocal attack against iYogi at the time of the lawsuit, alleging that the IT support provider scams consumers. In response to the initial controversy, iYogi maintained that the company offers reputable IT support services that millions of consumers and businesses depend upon. Since that time, the company apparently has gone silent about the legal matters, and hasn't replied to ChannelE2E's request for comment.

iYogi Customer Support Lines: Still Operating?

Meanwhile, numerous readers have contacted ChannelE2E, alleging that iYogi is not honoring their support contracts, and claiming the company's telephone support lines are unresponsive. ChannelE2E will continue to update its coverage as the legal cases potentially wind their way through the court systems. We will also continue to reach out to iYogi for comment.  
Joe Panettieri

Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.