ServiceNow's AI-Centric Expansion
New features and capabilities include:- Generative AI solutions that expand ServiceNow’s already extensive AI functionality with built-in capabilities, which apply the power of generative AI to enterprise applications.
- New Finance and Supply Chain workflows to automate procurement, accounts payable, and other critical processes. These workflows represent a major expansion of the ServiceNow portfolio as the company continues to extend the reach of the Now Platform to new personas industries, and geographies to propel its growth.
- Employee Growth and Development, a new AI-powered solution that helps organizations predict, identify, and
Bill McDermott, chairman and CEO, ServiceNow develop skills that will have the greatest impact on the business and close talent gaps. Underpinned by AI, EGD will guide employees and their managers through career plans, development goals, and learning resources on a single platform.
- ServiceNow Cloud Observability powered by Lightstep to manage the growing scale and complexity of cloud infrastructure, bringing observability metrics, tracing, and logging together in a single solution.
“There is an app for everything, but no one wants every app. CEOs need a single platform that can orchestrate the entire technology value chain to drive faster business outcomes. Knowledge is the place where our customers and partners realize how they can address the biggest challenges facing their businesses today. As the intelligent platform for end-to-end digital transformation, ServiceNow is meeting people where they engage with fully automated solutions to build great experiences in a new generation of cloud software.”