Security Staff Acquisition & Development, IT management

LogMeIn Layoffs 2020: Remote Control, Collaboration Software Provider Cuts 300 Staffers


LogMeIn is laying off roughly 300 employees, including 64 staff cuts at the IT management and collaboration software provider's Boston headquarters, Boston Business Journal reports.

The cuts represent roughly 8 percent of LogMeIn's workforce, based on the headcount of 3,974 full-time employees as of December 2019, MassLive reports.

Related: Track all technology industry layoffs here.

The cuts come amid LogMeIn's shift to private equity ownership. Francisco Partners and Evergreen Coast Capital in December 2019 announced plans to buy the remote access and control software company for $4.3 billion. A "go shop" period expired in early February 2020 with no additional bids, paving the way for the LogMeIn business sale to move forward.

Francisco Partners has considerable experience in the IT management, secure access, communications and cybersecurity software markets. The private equity firm’s current investments include BeyondTrustQuest Software and that business’s One Identity unit; SonicWall and WatchGuard.

LogMeIn Business Evolution: Hits and Misses

LogMeIn remains a well-known brand across multiple IT software markets, but the company has stumbled multiple times in recent years.

Among the missteps: Execution issues allowed rivals to take market share after LogMeIn's merger with Citrix's GoTo business. Plus, price hikes occasionally surprised and alienated some customers and partners.

Seeking alternatives, some MSPs embraced ConnectWise Control, SplashTop, and TeamViewer, among other options.

Despite some of the business challenges, the overall LogMeIn business remains healthy. Revenue was $322.7 million in Q4 2019, up from $310.1 million in Q4 2018. The overall results generally beat Wall Street's expectations.

Joe Panettieri

Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.