Apple devices have been carving a niche for themselves among business users. In fact, a JAMF software survey found that 3 out of 4 employees would select an Apple device to use for work if they were given that choice. As more software platforms move to the cloud, compatibility with business tools is no longer a hindrance to the adoption of Mac and iOS devices. With this freedom for employees and business owners, a new difficulty emerges for MSPs attempting to offer cross-platform device support.Still, more Apple-centric remote monitoring and management (RMM) solutions are entering the market. Fleetsmith recently launch a new fleet management platform that supports MacOS devices, and Addigy has been doubling down on RMM capabilities specifically for Apple devices with apparent success.Next up, Vox Mobile has launched a DaaS + MMS platform for Apple. The new Device-as-a-Service (DaaS) offering for iPhone, iPad and Mac is integrated with Vox's Managed Mobility Services (MMS). This program offers companies their choice of products and platforms for business and end-to-end lifecycle management services for one monthly price – lowering total cost of ownership, streamlining support, and enhancing employee productivity, the company claims.Vox consulting and Apple Professional Services assessments to design an Enterprise Blueprint for iOS and Mac iPhone, iPad and Mac procurement and financing, provisioning and zero-touch deployment at scale with flexible upgrade and refresh programs Device management set-up, policy configuration and administration; automated device enrollment and over the air configuration of settings and apps with Apple Device Enrollment Program Global 24/7 on-demand help-desk including enhanced support options available from AppleCare; Apple Authorized Service Provider repair services with next day device replacements iPhone and iPad cellular activation, usage optimization and ongoing cost control Predictable per-device, per-month bundled pricing
Content, Channel partners, IT management, Distributed Workforce, MSP, Channel technologies
Vox Mobile Launches Apple Device as a Service, Managed Services

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