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5 Channel Partner and MSP Updates: Thursday 27 August 2020

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Here are five (actually more) technology news updates, insights, chatter, and plenty more to start your day for Thursday, August 27, 2020. Sip up.

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A. What’s Happening Today

1. M&A - Software Development: The Acacia Group has acquired TradeHelm, a software development, DevOps and technology managed services business based in Argentina.

2. Investment - Ingram Micro Cloud: Ingram Micro has invested in Zetaris, which develops an application programming interface (API) for instantly connecting and analyzing any data, whether its on-premises or in the cloud, the companies say.

3. MSP - SOC 2 Compliance: Buchanan Technologies has completed its Service Organization Control (SOC) 2 Type 1 certification for its managed services system. Conducted by Moss Adams, the certification asserts that Buchanan’s managed services practices and related policies, procedures, and operations meet the SOC 2 standards, the company says.

4. PSA Consolidation: CyberCX, a managed security services provider, is consolidating its ERP, PSA and CRM business systems onto FinancialForce and Salesforce.

5. Cloud CRM Analytics: Zendesk has launched Explore Enterprise, which enables Zendesk CRM customers to analyze real-time data in order to understand changing needs, the company says.

6. Partner Program - IoT: GlobalSign, a global Certificate Authority (CA), has reintroduced its IoT Partner Program.

7. Partner Program Growth: GitLab, the DevOps platform, has grown its global partner ecosystem by over 175 partners over the past year, the company says.

8. Microsoft Teams Security: MessageOps has released Team Captain. IT and security teams can now quickly garner key statistics pertaining to their Teams environment from a graphical dashboard to stay organized, compliant, productive and secure, MessageOps asserts.

9. NetApp Layoffs: The storage company is cutting 700 people, including Solidfire engineers.

10. AI Ethics: The Deloitte AI Institute has announced a Trustworthy AI framework. The framework aims to guide organizations on how to apply AI responsibly and ethically within their businesses.

B. Technology Conferences & Virtual Partner Events

  1. IT By Design: Build IT 2020 (September 1, Virtual Conference)
  2. SaaStr 2020 Home: Virtual Cloud Business Conference (September 2-3)
  3. Microsoft Ignite (September 21-25, Virtual Event)
  4. GlueX 2020 (September 27-29, Virtual Event)
  5. BonusChannelE2E’s complete event calendar
  6. Add Your Event To Our Calendar: Submit it here.
Joe Panettieri

Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.