Spinnaker Support, a third-party software support provider with over 1,300 global clients, has unveiled updates to its service offerings in response to customer demand.Central to this announcement is the introduction of the "Ultimate Support Guarantee," as well as three key features available to both new and existing customers.Spinnaker Shield - A feature designed to enhance IT security by allowing companies to adapt to the evolving security environment. Spinnaker Intelligence - An AI/ML tool utilizing a wealth of anonymized historical data to expedite issue resolutions, assisting Spinnaker's expert team. Spinnaker Link - A solution that gives organizations flexibility from vendor interoperability constraints, enabling them to implement specific interoperability solutions tailored to their IT needs. The company confirms these features come at no extra charge to their clients.
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