The crowded but growing PSA (professional services automation) software market continues to gain more capabilities -- particularly business analytics capabilities.A recent example involves Upland Software extending its PSA platform (Tenrox) with analytics capabilities aptly called Upland Analytics. Service organizations gain upgraded monitoring, tracking, and management of key performance indicators (KPI), the company claims.Upland Analytics also provides PSA customers with real-time reporting and data visualization on the performance of their projects, resources, and finances directly within their PSA environment, the company claims.Faster decision-making through customizable reports and dashboards generated from both Tenrox and connected third-party data to spot key trends and conduct in-depth root cause analysis Deeper understanding of their services business performance with real-time data visualization native to their PSA environment Improved company-wide transparency and alignment through emailed reports and alerts to key stakeholders Seamless user work environment based on a unified Upland user experience and user interface Upland Software has been in growth mode. The company's revenue reached $31.6 million in Q1 2018, up 52 percent from $20.8 million in Q1 2017.
Content, Channel technologies, Channel technologies
PSA Software, Business Analytics Continue to Converge

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