CSPs, Private equity, Unified communications

Crestline Invests in Broadvoice to Grow UCaaS, CCaaS Solutions

Hosted voice, unified communications and SIP trunking provider Broadvoice announced it has received a minority investment from Crestline Investors Inc., according to a statement released by the company.

Terms of the deal were not disclosed. Broadvoice's existing leadership team will continue to manage the organization and maintain a majority stake in the company, according to the statement.

Crestline Investment: Expanding UCaaS and CCaaS Solutions

The investment will provide additional resources to further Broadvoice's expansion in the unified communications as-a-service (UCaaS) and contact center as-a-service (CCaaS) market while supporting continued delivery of VoIP, cloud PBX and SIP trunking solutions, according to the statement.

Crestline Investors is a Fort Worth, Texas-based institutional alternative investment management firm founded in 1997. The firm specializes in opportunistic and credit investments, including financing and restructuring solutions for mature private equity funds, according to the statement. Crestline also has affiliate offices in London, New York City, Toronto and Tokyo.

Crestline’s Broadvoice Investment: Creating Lasting Value

Jim Murphy, CEO, Broadvoice
Jim Murphy, CEO, Broadvoice
Will Palmer, managing director, Crestline Investors

"Today's transaction marks another milestone in Broadvoice's exciting history, as we continue to ramp our development, scale our operations and expand our portfolio of services," said Jim Murphy, Broadvoice's CEO. "What we saw in Crestline was a partner that believes in our vision, our team and our approach to the market. This is an opportunity to accelerate our current growth and leverage Crestline's collective domain experience in the SaaS space. The pace of change is accelerating, and with this partnership, Broadvoice will provide even greater value to our customers, partners and employees."

"We feel confident that Broadvoice is positioned to create substantial value for Crestline over the long run," said Will Palmer, managing director for Crestline. "This transaction provides Broadvoice with an opportunity to strengthen its leadership position and capture more share of the fast-growing unified communications market."

Sharon Florentine

Sharon is a master technology storyteller and editor with omnichannel experience: books and print magazines, digital, webcast, blogging, podcast, live events and video and associated brand-specific social media content. From 1999 to 2003, she acquired and edited technology books and certification exam prep guides.

After a year spent in publicity and editorial at mass-market book publishers, she returned to tech publishing and, since 2004, explored B2C and B2B news, issues and trends in consumer, lifestyle, software, software development, AI, ML, networks, big data, hardware, security, storage, cloud, equity, inclusion, diversity, women in tech, career development, IT management, H-1B visa issues and immigration, education, training and learning.

Her previous role was as the managing editor at Techstrong Group in charge of Cloud Native Now, DevOps.com, Security Boulevard and Techstrong ITSM and their brand-specific social media. She currently serves as editorial director for CyberRisk Alliance’s channel brands, ChannelE2E and MSSP Alert and acting editorial director for SC Media UK. Drop me a note and let’s talk!

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