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Channel Brief: Kaseya, Ingram Micro, Keepit

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Grab a cup of your favorite morning beverage and check out our daily market briefing for managed services providers (MSPs), IT service providers (ITSPs), technology service providers (TSPs), cloud service providers (CSPs) cybersecurity consultants, systems integrators, VARs, independent software vendors (ISVs), and distributors.

Check out regular updates our industry Mergers and Acquisitions list. We have a fresh list posted for 2024, and our data archive goes all the way back to 2020. Check out the whole thing here.

Scroll down for a quick view of upcoming in-person channel and MSP events at the bottom of this post (while we spiff up our industry calendar behind the scenes. It will return!)

And please send your news tips, information, and industry chatter to editorial director [email protected].

A. Today’s Tech, Channel and MSP News

1. Job terminations at Kaseya - The South Florida Business Journal reported that Kaseya has confirmed performance-based terminations of 150 employees in its Miami headquarters, which employs close to 2,000 workers. Chief communications officer Xavier Gonzalez said all those roles will be backfilled, in most cases with more senior people. Just over a year ago Kaseya confirmed plans to expand its operations in Florida, adding 3,400 jobs with an average salary of $107,000 over three years in Miami-Dade county and making over $16 million in capital investment. Gonzalez said that Kaseya has hired close to 1,000 in Miami since the start of 2023. The company has a total of more than 5,000 employees globally.

2. Distribution partnership - Cloud backup and recovery provider Keepit has forged a strategic partnership with Ingram Micro. This new alliance broadens the IT channel’s access to Keepit’s vendor-independent cloud platform for SaaS data protection and builds on the January 2024 launch of The Keepit Partner Network, bolstering Keepit’s commitment to channel growth in the U.S.

3. New boss - Application risk management provider Veracode has appointed Brian Roche as CEO. Roche was formerly Veracode chief product officer and is being elevated to the new role as part of a planned succession. CEO Sam King is stepping down after 17 years at the company.  

4. GenAI for large graphical models - A provider of GenAI for tabular and time series data, Ikigai Labs, has rolled out its AI platform in the Microsoft Azure Marketplace. Ikigai Labs AI application platform is built on its patented large graphical models (LGM) - aiMatch, aiCast and aiPlan - to deliver time series AI applications for data reconciliation, forecasting and planning. 

5. GenZ workers love their jobs - GenZ workers are passionate about their jobs overall with 64% saying they like or love their job, according to a survey of 518 of them by ResumeBuilder.com. Income and job fields correlate to job satisfaction. Eight in 10 of these workers say they are good employees to manage and have positive relationships with coworkers, and one in two say they like their boss.

6. Hiring managers admit to age bias against the old and the young - A separate survey by ResumeBuilder.com showed that managers are apprehensive about hiring GenZ or senior workers. The survey of 1,000 hiring managers showed that 36% admit to having age bias against Gen Z applicants due to their concerns about their lack of experience, propensity to change jobs frequently, and their perceived unprofessional attitude. Similarly, 34 percent of hiring managers admit to having age bias against senior candidates due to concerns about their likelihood of retirement, their potential health issues, and their lack of experience with technology. 

7. MDM premium product rolls out - GoTo, the company formerly known as LogMeIn, which made its name in remote access, has released Miradore Premium+,  a new subscription tier for Miradore, the mobile device management (MDM) product acquired by GoTo in 2022. The offering is built for businesses that need to manage and secure a diverse mix of mobile devices, tablets, and laptops across iOS, Android, Mac, and Windows. Premium+ also includes an integration with Microsoft Entra ID to automate device assignment and a native integration with GoTo Resolve to save money and time by eliminating the need for a separate remote support solution, the company said.

8. Employment forecast from CompTIA - U.S. technology employment may return to growth mode in 2024 following a year of modest job gains, according to CompTIA’s newly released State of the Tech Workforce report. CompTIA forecasts tech employment growth of 3.1% this year, a net gain of more than 300,000 new jobs. That compares to the 1.2% growth rate of 2023, which resulted in about 117,000 net new hires.  Growth driver occupations will expand the fastest, including positions in the data science and data analyst category, cybersecurity category, software development category, UI/UX category and emerging tech category including artificial intelligence.

B. In-Person MSP and Channel Partner Events

  1. Kaseya Connect - April 29-May 2, MGM Grand Resort, Las Vegas
  2. Dell Technologies World - May 20 -May 23, The Venetian, Las Vegas
  3. IT Nation Secure, (hosted by ConnectWise) June 3-5, 2024, Gaylord Palms Resort & Convention Center, Orlando, Florida
  4. Pax8 Beyond, June 9-11, 2024, Gaylord Rockies Convention Center, Denver, Colorado
  5. FLOW Automation Conference (hosted by Rewst) – June 17- June 19, The Renaissance Tampa International Plaza Hotel, Tampa, Florida
  6. CompTIA ChannelCon, July 30 - August 1, 2024, Atlanta, Georgia, Hyatt Regency Atlanta
Jessica C. Davis

Jessica C. Davis has spent a career as a journalist and editor covering the business of technology including chips, software, the cloud, AI, and cybersecurity. She previously served as editor in chief of Channel Insider and later of MSP Mentor. She now serves as editorial director for CyberRisk Alliance’s channel brands, MSSP Alert and ChannelE2E.