Channel Brief: ConnectWise, CoreView, Microsoft 365, More

Grab a cup of your favorite morning beverage and check out the return of our regular market briefing for managed services providers (MSPs), IT service providers (ITSPs), technology service providers (TSPs), cloud service providers (CSPs) cybersecurity consultants, systems integrators, VARs, independent software vendors (ISVs), and distributors.

Scroll down for a quick view of upcoming in-person channel and MSP events at the bottom of this post (while we spiff up our industry calendar behind the scenes. It will return!)

And please send your news tips, information, and industry chatter to editorial director [email protected].

Sip up.

A. Today’s Tech, Channel and MSP News

1. Automation and AI for MSPs - MSP platform provider ConnectWise is hosting Automation Nation 2024 February 5-6 and 8-9 at its headquarters in Tampa, Florida. We’re expecting some news out of this event soon. Stay tuned.

2. Investing in the MSFT 365 Channel - Microsoft 365 management platform provider CoreView increased channel sales by 300% in 2023, the company said, and continues to invest in its channel and MSP programs. Over the last year CoreView has launched a new partner program, has added key executives to support partners, and acquired Simeon Cloud. 

3. Strength for remote control software - Remote control software developer TeamViewer reported preliminary results that were higher than analyst expectations. Quarterly revenue rose 8% from the same period a year ago. (Reuters)

4. IT services weak? - Cognizant, however, provided a lower than expected forecast for 2024 and said demand for IT services was weak. The IT services and consulting company reported a 0.3% decline in revenue year over year (constant currency) and projected flat revenue for 2024.

5. Tech firm cuts sales jobs - DocuSign will lay off 6% of its workforce, or about 400 employees. Most of these layoffs will be in the company’s sales and marketing organizations, the company said in a regulatory filing. Private equity firms Bain Capital and Hellman & Friedman, which had been pursuing a deal to buy Docusign, had cooled off their pursuit of the deal, according to a Reuters report

B. In-Person MSP and Channel Partner Events

  1. NerdioCon - Feb 12 - 16, 2024, Punta Cana, Dominican Republic
  2. Right of Boom - March 6-8, 2024, MGM Grand Resort, Las Vegas
  3. CompTIA Communities & Councils Forum - March 11-13, Renaissance Chicago Downtown Hotel, Chicago
  4. N-able Empower - March 25-28 – Omni PGA Frisco Resort, Frisco, Texas
  5. Kaseya Connect - April 29-May 2, MGM Grand Resort, Las Vegas
Jessica C. Davis

Jessica C. Davis has spent a career as a journalist and editor covering the business of technology including chips, software, the cloud, AI, and cybersecurity. She previously served as editor in chief of Channel Insider and later of MSP Mentor (now part of Channel Futures). She was a key editor in the original MSP 501 list. She now serves as editorial director for CyberRisk Alliance’s channel brands, MSSP Alert and ChannelE2E.