Action1 has introduced a
new patch management platform built specifically for MSPs that need to improve patch reliability, close visibility gaps, and manage distributed endpoints more efficiently. Called Action1 for MSPs, the platform is designed to complement existing RMM tools while solving persistent issues that many MSPs face with patch deployment and endpoint security.
RMM (Remote Monitoring and Management) platforms typically offer basic patching capabilities, but many struggle to keep up with the complexity of today’s environments, especially when it comes to third-party applications, real-time visibility, or supporting remote devices.
“While many RMM tools include patching, these solutions often come with limitations, making them unreliable or inefficient for MSPs,” said
Mike Walters, President and Co-founder of Action1. “Traditional RMMs typically offer limited third-party app coverage and rely on public repositories like Chocolatey or Winget, introducing risk and inconsistency. MSPs also face challenges such as fragmented visibility with outdated scan data, minimal insights into failed patches, and a lack of control over update timing, all of which lead to user disruptions.”
Built for remote-first, real-time environments
One of the platform’s core advantages is its ability to operate efficiently in decentralized environments. Using peer-to-peer patch distribution, Action1 reduces bandwidth usage by allowing devices on the same network to share updates. This removes the need for every machine to download patches individually or rely on centralized infrastructure.
“Instead of routing all updates through a central server or downloading them individually over the internet, Action1 leverages peer-to-peer distribution to share patches locally between devices on the same network,” Walters explained.
“At the same time, real-time visibility into patch status and endpoint health ensures that IT admins always have up-to-date insights, rather than waiting for the next scan cycle or relying on outdated data.”
This combination gives MSPs the ability to respond quickly to threats, patch vulnerabilities faster, and minimize downtime for clients, whether devices are in the office, remote, or mobile.
Lowering the barrier to entry for small MSPs
To encourage adoption, Action1 is offering its full-featured patch management solution free for up to 200 endpoints, forever. This helps smaller MSPs deliver enterprise-grade patching without budget constraints or licensing hurdles.
“Action1 offers the first 200 endpoints free forever, allowing MSPs to start patching in real environments from day one and experience the benefits of full-featured, autonomous patch management with no barriers,” Walters said. “Smaller MSPs can deliver immediate value to their clients and grow their business over time.”
The platform is designed to scale with MSPs as they grow, using transparent per-endpoint pricing and a cloud-native architecture that eliminates the need for complex infrastructure or forced software bundles.
A security-focused layer that complements existing tools
Action1 doesn’t try to replace RMM platforms; instead, it enhances them. MSPs can integrate Action1 alongside existing tools to deliver a more robust and consistent patching strategy. Features like reboot deferral, update rings, and detailed reporting help ensure endpoints stay protected without disrupting users.
“Action1 takes a fundamentally different approach,” Walters added. “It provides autonomous, policy-based patching with real-time visibility, extensive reporting, and reliable performance across all endpoints, regardless of their location.”
For MSPs looking to strengthen their security services and reduce manual patching effort,
Action1 for MSPs provides a focused solution with flexible entry points and built-in support for scale.