Content, Content, Networking

N-able Presents Pinot With Pag Episode 4: MSP War Games

Welcome to Round Four of Pinot with Pag and Panettieri. Brought to you by N-able, the video podcast is a free flow conversation about the increasingly important role of the MSP and the market trends influencing and impacting your success.

In this episode, we discuss cybersecurity, tabletop war games, and key strategies for MSPs as they strive to develop effective incident response plans.

Got a question for N-able CEO John Pagliuca and/or ChannelE2E Editor Joe Panettieri? Post it in the comment section below. We’ll either reply online or cover your question in our next quarterly conversation.

Video link

Here's a breakdown of this episode's conversation:

  • 0:00 - Introductions.
  • 0:48 - The first "tabletop" cyber exercise.
  • 1:22 - N-able's tabletop focus for incident response.
  • 2:44 - Tabletop exercises for MSPs: A plan for incident response.
  • 4:39 - Thinking of a tabletop exercise in terms of U.S. Football: How the attackers may blitz you in different ways.
  • 5:48 - The supply chain attack, where MSPs fit, and the overall approach.
  • 7:48 - Having a physical, documented plan for the right stakeholders on the team.
  • 8:42 - How MSPs can leverage N-able for incident response planning.
  • 9:44 - Two types of threat actors looming in the supply chain, and what it means.
  • 11:35 - Business continuity and...
  • 11:46 - Pardon the Interruption: The Dwight Clarke catch in NFL History. Why are we talking about "The Catch" on Pinot With Pag Podcast?
  • 12:42 - Business Continuity Planning vs. Cyber Tabletop Wargaming: What's the difference?
  • 15;07 - The process post-war game: What comes next?
  • 17:28 - Thoughts on how to potentially harden the ecosystem beyond N-able -- including MSPs and end-customers.
  • 19:45 - N-able's commitment to investing in security -- at scale.
  • 21:01 - This episode's wine: A landmark in N-able's history.
  • 22:37 - An awakening -- how the attackers changed their game plan.
  • 24:05 - The cloud moves the security cheese -- and breaks it apart -- in multiple places.
  • 24:45 - Cracking the code on serving SMBs -- through the MSPs. N-able's associated responsibility to protect MSPs.
  • 26:04 - How cyber tabletop exercises will ultimately extend to smaller MSPs.
  • 28:34 - Conclusion.

Reminder: Post your questions or comments below, and we’ll either reply online or cover your question in our next quarterly conversation.

Joe Panettieri

Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.