Make Customer Onboarding as Easy as 1, 2, 3

Craig Fulton
Author: Craig Fulton

Your prospective client said “yes!” and your business relationship officially started. Now the hard work is over. Except…well, it really isn’t. In fact, in a lot of ways your work is just beginning. Now you’re wading into the onboarding process, and it’s up to you to make sure your new client has the best possible experience. Here are three secrets to customer onboarding success, according to ConnectWise's Craig Fulton.