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Big MSP Merger: NexusTek Acquires Cal Net Technology

Cal Net Technology Group merges into NexusTek, the two major managed services providers (MSPs) have confirmed to customers.

Evolve IP Acquires Cisco Broadsoft Partner AiTech

Evolve IP acquires Advanced Integrated Technologies (AiTech), a Cisco Systems & Broadsoft cloud communications provider. This is Evolve IP’s 14th MSP/CSP acquisition.

Google Cloud Next 2018: Major MSP Initiatives, Partner Milestones Expected

Major MSP initiatives & milestones will surface at the Google Cloud Next 2018 conference. Can Google Cloud CEO Diane Greene close the perceived managed services partner gap vs. AWS and Microsoft Azure?

When Will We Stop Thinking Our Customers Are Stupid?

Far too many sales and marketing people think customers are stupid. That’s downright wrong. Here are the symptoms and the errors of our ways.

British MSP Acquires Microsoft, Cisco Partner Sentronex

Managed service provider EACS acquires Sentronex, a Microsoft and Cisco Systems partner in London. Sentronex’s expertise includes disaster recovery, IT managed and professional services in the financial vertical.

Investing in Employee Experience: Is There An ROI?

Will investing in employee experience pay off in better customer experiences or improved business performance? Avanade offers perspectives.

Lexmark Layoffs 2018: 1,000 Printer Staff Cuts

Lexmark International plans 1,000 layoffs in 2018 on top of the 700 layoffs at the printer company in 2017. Will the channel team be impacted?

IT Glue Hires Mike Byrne as Director of Community

IT Glue hires Passportal, N-able Technologies, PacketTrap and AVG veteran Mike Byrne as director of community. The move comes as the MSP software company gears up for the GlueCon 2018 partner conference.

McAfee Reorganization Apparently Triggers Channel Team Changes, Layoffs

Amid a McAfee reorganization, the cybersecurity company remains committed to channel partners, a spokesperson says. Still, there are unconfirmed reports of some McAfee layoffs & channel staff departures.

Orange Acquires HPE Partner, Cloud MSP Basefarm

Orange Business Services acquires Basefarm, an MSP & top HP Enterprise partner with cloud services, big data and artificial intelligence (AI) expertise.