NTT DATA Expands Insurance Leadership with Acquisition of Alchemy Technology Services

NTT DATA has acquired Alchemy Technology Services, a specialist insurance technology consultancy, in a move that deepens its presence in the global insurance market and sharpens its focus on modernization, agility, and scalability. The deal strengthens NTT DATA’s role in helping insurers navigate complex, highly regulated markets such as London’s, where specialization and speed are key.

Alchemy brings deep consulting experience and proven expertise in Guidewire and specialty insurance implementations. That complements NTT DATA’s established base of more than 300 insurance clients, including six of the world’s top ten insurers by revenue.

Bruno Abril, Global Lead for Insurance at NTT DATA, told ChannelE2E that the acquisition will expand opportunities across the company’s partner ecosystem. “The acquisition of Alchemy will accelerate the way we collaborate with Guidewire and, more broadly, with other ISVs. We aim to become a relevant global player, evolving from the current situation where we have only carried out this type of business in certain regions. Shortly after consolidating the operation around Guidewire, the plan is to expand our ISV base to include others.”

NTT DATA will continue its collaborative partner approach while adding new depth to delivery and technical capabilities. “The acquisition doesn’t change NTT DATA’s role in the ecosystem,” Abril said. “It expands our capabilities and offering to help insurers accelerate their technology transformation, combining Alchemy’s expertise in consulting and training with our existing global delivery model.”

This combination creates new potential for implementation firms, ISVs, and system integrators already aligned with Guidewire, giving them access to broader training and consulting resources to support faster and more integrated modernization programs.

Alchemy will become a Global Centre of Excellence, leading transformation initiatives for insurers around the world. Its academy-based model, which has trained more than 200 professionals since 2018, will now scale under NTT DATA’s global network to bring consistent enablement across markets.

Abril said the partner engagement model will extend globally as part of NTT DATA’s broader growth plan. “It will definitely be extended globally. We still need to understand the role that ISVs will play within the new ecosystem, where Agentic AI is changing some paradigms. We are convinced that the market remains highly interesting for NTT DATA.” By uniting Alchemy’s consulting and training strengths with NTT DATA’s 15,000-strong insurance team, the company is building a more connected and data-driven foundation for the industry - one equipped to handle the pace and complexity of the next wave of insurance transformation.