Posts by Sherweb

Best Practices for Customer Acquisition Post-Pandemic

Rethinking how your MSP business carries out customer acquisition post-pandemic will be essential to your future success.

Top 3 Questions to Ask an ITSM Service Provider Before You Buy

If you’re looking for an ITSM service provider for your MSP, then ask every provider you contact these three key questions.

How ITSM Software Supports MSP Success

It’s paramount for MSPs to reimagine the ways IT service management (ITSM) software can be used to best serve their unique needs.

How to Differentiate Your MSP Business From Competition

Amid increased managed IT services competition & downward price pressure, here’s how MSPs can differentiate their businesses.

No Disaster Recovery Plan? Major Problem

It can happen to you – your business needs a disaster recovery plan and should be using a backup service, or your business is at risk.

7 Things you Should Know About Microsoft Teams

How Microsoft Teams has evolved to meet customer and partner needs for cloud-based collaboration, according to Sherweb.

How To Help Clients Get the Most From Microsoft 365

Sherweb’s Alex Laflamme offers Microsoft 365 tips and opportunities and some lesser-known features MSPs can use to grow their business.

Smells Phishy? How to Spot Suspicious Email

Phishing is a tried and tested cyberattack. It’s also getting increasingly sophisticated – here’s how to identify phishing attempts.

MSP Training: Going All-In On Sales, Business and Tech Education

How can MSPs optimize marketing, acquire new customers & drive cloud services profitability? Try these sales, business & tech training tips.

How to Charge for Managed IT Services

When it comes to monetizing managed services and MSP billing, focus your business on three areas: Contracts, bundles & pricing, Sherweb explains.