Managed Services

Explore the MSSP benchmark and learn how top providers measure performance and stay competitive in cybersecurity.

Sherweb and HaloPSA want to help MSPs catch cloud billing changes before they turn into invoice errors, missed revenue or customer disputes.

MSPs are testing AI across their operations, but the real value comes when it helps them engage clients earlier, manage risk more clearly and act more like strategic partners.

Siloed tools, poor visibility, and platform sprawl are eroding margins and service performance.

Thrive is adding ServiceNow-powered AI workflows to TransformIT to help SMBs modernize IT operations without the usual enterprise ITSM complexity.

WatchGuard’s Rai is built to handle detection, investigation and response across client environments, giving MSPs a way to reduce alert fatigue, improve margins and deliver always-on security coverage.

DXC OASIS brings agentic AI into managed services, giving partners a way to connect existing tools, co-deliver services, and build more outcome-based offerings around complex enterprise IT environments.

Shadow AI is already in use across organizations, creating unseen risk. Here’s what CISOs need to do now to regain control.