IT management

At Atlassian Summit 2016, partners like CircleCI, Datadog, Forty8FiftyLabs, Loggly & VictorOps are unveiling JIRA service desk integrations. Here's why.

MSPs and VARs have mastered text chat for help desks and IT customer support. Next up: New opportunities in video chat support. Forrester Research explains.

For the second time in recent months, a legal team defending iYogi has requested to withdraw as attorney of record. Here's why.

Office 365 & Azure cloud management & monitoring tools will dominate Microsoft Ignite 2016. AvePoint, Cloudyn, GSX Solutions & SolarWinds will make moves.

TekLinks VP David Powell, an MSP & CSP expert, has joined LogicMonitor as GM of the infrastructure monitoring company's service provider business.

A court has ordered iYogi to pay Tata Communications $1.24 million in a case against the embattled IT services provider, ChannelE2E has learned.

ConnectWise wants all types of technology solutions providers to embrace the company's business suite. Cisco Systems (CSCO) VARs are getting the message.

VMware sold its vRealize Business Enterprise & IT Benchmarking tools to Skyview Capital. Skyview will launch Digital Fuel to offer IT financial management & ROI tools.