IT management

Customer experience (CX) professionals must develop a model that ties how well each customer grouping fits their value proposition and how much money that good fit means to the business, Forrester Research asserts.

Panoply acquires Arthurly, an IT consulting firm for AWS, Google Cloud Platform & Microsoft Azure. Buyer reveals valuation of earlier Ameo acquisition.

Global business advisory firm FTI Consulting acquires Delta Partners, a consulting & investment banking firm with a focus on telecom, media & technology (TMT).

Fiber network provider Transtelco acquires Neutrona Networks International, a software-defined service provider in Latin America & the Caribbean.

Accounting firm and business consultancy Wipfli acquires Microsoft Dynamics cloud partner Tidestone Solutions.

CentriLogic, backed by private equity firms TriSpan Opportunities Fund and Long Point Capital, acquires Microsoft Azure cloud partner ObjectSharp.

Capgemini acquires WhiteSky Labs for Mulesoft expertise. Salesforce Ventures was a WhiteSky Labs investor.

Medicus IT (MIT), a healthcare-focused MSP from Alpharetta, Georgia, acquires Nexus Practice IT Services from Columbus, Ohio.