EnterpriseHow to Turn an ‘Action Plan’ Into a Well-Structured ‘To Do’ ListDavid BrockDecember 1, 2020David Brock of Partners in Excellence outlines the elements needed for action plans to be effective and impactful.
Mergers and AcquisitionsServiceNow Acquires Element AI; Gains Artificial Intelligence for Workflow AutomationJoe PanettieriNovember 30, 2020ServiceNow acquires Element AI to meld artificial intelligence (AI) with automated workflows, the IT service management (ITSM) software company says.
EnterpriseWhy Automation Will Become a Business Imperative in 2021Sponsored by Forrester ResearchNovember 30, 2020Automation is no longer a nice-to-have, but a matter of survival for businesses. Forrester's Craig Le Clair looks ahead to 2021.
Mergers and AcquisitionsFacebook Acquires Customer Service CRM Startup KustomerJoe PanettieriNovember 30, 2020Facebook acquires Kustomer for CRM software, self-service customer support and other technologies that improve customer experiences.
EnterprisePure Storage Introduces New Service Catalog, Expanded Pricing TiersSharon FlorentineNovember 25, 2020Pure Storage has a new service catalog with expanded as-a-Service offerings and updated pricing tiers, including new, lower-cost options.
EnterpriseSales Forecasts: It’s About the Deal, Not the NumberDavid BrockNovember 25, 2020Getting forecasting right is about measuring and tracking the right metrics - it's not about the numbers, but about each deal.
Security Staff Acquisition & DevelopmentIBM Layoffs 2020 and 2021: 10,000 Job Cuts in Europe, Report SaysJoe PanettieriNovember 25, 2020IBM Europe layoffs will impact 10,000 employees, report says, as IBM CEO Arvind Krishna doubles down on hybrid cloud acquisitions.
Mergers and AcquisitionsSplunk Acquires Network Performance Monitoring Startup FlowmillJoe PanettieriNovember 24, 2020Splunk acquires Flowmill. Partners gain cloud-based network performance monitoring (NPM) capabilities; potential Cisco AppDynamics, Datadog & New Relic alternative.
