Channel markets

Google Cloud acquires backup & disaster recovery (BDR) company Actifio. Google Cloud VP Brad Calder vows to support technology & channel partners.

Accenture acquires Olikka, an Australia-based systems integrator for Amazon Web Services (AWS) & Microsoft Azure. Accenture is the worlds' top public cloud MSP, ChannelE2E research says.

West Monroe acquires Two Six Capital. National business & technology consulting firms gains data science & analytics for private equity clientele.

Salesforce acquires Slack and counters Microsoft Teams. Salesforce CEO Marc Benioff calls it perfect match but competition against Microsoft will be stiff.

David Brock of Partners in Excellence outlines the elements needed for action plans to be effective and impactful.

ServiceNow acquires Element AI to meld artificial intelligence (AI) with automated workflows, the IT service management (ITSM) software company says.

Automation is no longer a nice-to-have, but a matter of survival for businesses. Forrester's Craig Le Clair looks ahead to 2021.

Facebook acquires Kustomer for CRM software, self-service customer support and other technologies that improve customer experiences.