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Office 365 Performance Management: Apcela’s User Experience Pitch

Working remotely is becoming a standard business practice. With cloud-based infrastructure, apps, and services, there is almost nothing that can not be accomplished outside of a physical, central office. Many employees take to working in coffee shops, in hotel lobbies, or restaurants. While these locations are convenient to work from, many don’t have quality Internet connections, which can hinder productivity.

Apcela, an application delivery company, recently announced the availability of its Office 365 Accelerator for its AppHUB platform. The company claims Office 365 Accelerator reduces the latency, packet loss and network congestion experienced by branch office and edge users who access Microsoft’s SaaS suite from the public Internet.

Apcela’s move surfaced at Microsoft Inspire 2018, the software giant’s annual partner conference.

According to Apcela, AppHUB can improve Office 365 performance by:

  • Optimizing peering between enterprise users and Microsoft’s network of more than 100 peering points globally;
  • Providing enterprises with greater visibility to Office 365 application usage bandwidth, and network flows between users and the physical application location;
  • Improving data access through distributed storage and security.

Rob Page, VP of engineering at Apcela, said in a prepared statement, “We’re leveraging software-defined networking and the reach of our global, low-latency platform to simplify complex cloud application performance challenges such as those large enterprises are encountering as they migrate to the cloud-based, Office 365 suite.”

Apcela’s Office 365 Accelerator is now available globally through the AppHUB and easily integrates with an enterprise’s existing WAN architecture.

The AppHUB platform includes more than Office 365. It currently helps bridge legacy premises-based IT and cloud environments. Through AppHUB, Apcela claims that companies can receive a higher level of performance and security for all applications – wherever and however they’re delivered and accessed. Some of the applications it currently works with include ServiceNow, Autodesk, Dropbox and Zoom.

Alas, the company doesn’t appear to be targeting MSPs yet, as we previously mentioned. That could  be a missed opportunity. Instead of simply reselling Office 365, more and more MSPs are looking for better ways to improve SaaS performance for customers. We strongly believe application monitoring and cloud service delivery will be at the top of the list of essential tools very soon.
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