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5 Channel Partner and MSP Updates: Monday 09 November 2020

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Here are five (actually, more) technology news updates, insights, chatter, and plenty more to start your day for Monday, November 9, 2020. Sip up.

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  • Who We Serve: Content for managed services providers (MSPs), IT service providers (ITSPs), cloud services providers (CSPs), IT consulting firms, systems integrators, VARs, independent software vendors (ISVs), and any other partner acronym that further caffeinates our already stellar SEO.
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A. What's Happening Today

1. Private Equity - Unified Communications: Searchlight Capital Partners and Abry Partners have carved out Mitel’s Clearspan Division. As a standalone company, Clearspan will be exclusively focused on delivering cloud communications solutions for service providers, large enterprises, governments, and educational institutions, the companies say.

2. M&A - IT Services: Tata Consultancy Services is acquiring Deutsche Bank's IT services unit, called Postbank Systems. The deal is expected to be finalized by the end of the year.

3. M&A - SugarCRM Implementation Services: SugarCRM has acquired W-Systems, a CRM and marketing automation solutions and services provider. W-Systems was Sugar’s North America Reseller of the Year in 2020 and one of the company’s largest global implementation partners. We're checking to see if or how the M&A deal will influence SugarCRM's channel partner program and partner commitments.

4. Liongard Priorities: Liongard CEO Joe Alapat, in a ChannelE2E interview, described key MSP automation priorities for 2021 -- and what that means for Liongard's R&D focus. We'll share details this week.

5. Partner Profit Calculator: Cisco Systems is promoting a new Customer Experience (PX) Partner Profitability Calculator.

6. MSP Community: ForzaDash, an MSP community, has grown to 7,000 MSP members and 50 vendor members, the organization disclosed today..

7. Digital Transformation - Industrial Sector: AVEVA is extending its long-standing strategic collaboration with Microsoft to focus on accelerating digital transformation in the industrial sector, the companies say.

B. Technology Conferences and Virtual Partner Events

Joe Panettieri

Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.