SolarWinds Acquires Samanage: Executive Perspectives


“For 20 years, SolarWinds has been committed to making IT look easy by arming technology pros with the powerful tools they need to solve today’s IT management challenges. We do this by responding to well-understood, everyday problems based on input and feedback from our customers and the IT professionals that we serve, The IT Service Desk is core to any IT professional's job and it is something that they interact with every day to serve their employees.
We believe that a powerful, market-leading ITSM solution offers us another compelling product to enhance our ability to serve IT professionals in organizations of all sizes while meaningfully expanding our total addressable market, including additional cross-sell opportunities within our large and expanding customer-base of more than 300,000 customers.”
“IT departments increasingly find themselves at the center of employee service and digital business transformation. As IT leaders pursue new technologies to transform their business, they have the ability to grow the role of service management from an IT help desk to intelligent employee service management across all departments. Deploying an employee service management mindset, coupled with an enterprise-wide service desk platform that supports it – like Samanage -- can help increase employee productivity and better connect employees to their customers. We are excited about the opportunity to bring our products together with the reach and strength of SolarWinds to enable IT organizations in companies of all sizes to achieve better business outcomes.”