M&A ServiceNow Partners Combine Businesses
Service Stack, based in Pune, Maharashtra, India, provides consulting and delivery services and solutions across IT Workflows, Customer Workflows, Employee Workflows, and Digital Transformation.Meanwhile, NewRocket has completed more than 4,000 ServiceNow projects for customers. the buyer plans to leverage Service Stack's team to drive growth across Europe and Asia. Service Stack founding directors Mukul Kant Sharma and Vipin Kumar will join NewRocket in "key leadership roles," though actual executive titles were not announced.In a prepared statement about the deal, Gabe Stephenson, managing director within the Business Services Group at Gryphon, said:"Service Stack Technologies is NewRocket's fifth acquisition in eight months as it continues to aggressively scale the business and accelerate impact for clients worldwide. By adding another ServiceNow Elite Partner with global capability and the proven ability to sell to and retain blue-chip clients, NewRocket is in a truly differentiated position to service more customers in more sectors as the world's leading ServiceNow firm."
"We are delighted to welcome Mukul, Vipin, and the entire Service Stack team to our NewRocket crew. Our teams have a long history of working together. The Service Stack consultants are recognized for their expertise in solving complex technical challenges and for their deep platform knowledge that together creates outstanding solutions for clients, as demonstrated by leading satisfaction scores. Together, we are on a mission to go beyond to deliver meaningful experiences and extraordinary results with ServiceNow."
"This is the perfect time to partner with NewRocket and to embark on this journey together. We have a rich base of customers that we service across the landscape of offerings on the ServiceNow platform, and our CSAT score is an impressive 5 out of 5. This partnership brings together our teams with their strong technical and functional expertise to provide a wider range of solutions and services to the market.
With our long-standing working relationship with NewRocket, we are excited to bring the teams together to work as one crew. Service Stack's deep knowledge and expertise in AIOps, BFSI, Digital Transformation, and Platform with NewRocket's pedigree and portfolio is an elite power combination. We look forward to growing the business, providing new opportunities for our teams, and amplifying our presence in India and globally."
