PC and printer giant HP Inc. has introduced more managed services designed to help customers support distributed workforces and work-from-home staff.The effort starts with Adaptive Endpoint Management -- a managed service that helps businesses provision and send PCs directly to employees with zero-touch deployment, including security policies. HP said employees can set up a new, remotely managed PC within an hour, without needing to contact an IT manager.A second new offering: HP Connect for Microsoft Endpoint Manager allows IT to remotely customize, configure, secure and update the BIOS of HP commercial PCs through the cloud. IT can create policies for groups of devices and customize over 100 different HP BIOS settings, then push those settings to the correct devices during their initial setup, HP said, and change settings remotely as needed.A third offering offering involves HP Cloud Endpoint Manager -- a cloud solution for IT deployment and management of HP thin clients, the company said. Partners and IT managers can view customizable metrics and analytics dashboards for deployments, device compliance and server health. The management console can support thousands of endpoints, and is available through any web browser, HP said.
IT management, Enterprise, IT management
HP Launches Managed IT Services for Remote Customer PCs
Sharon Florentine
Sharon is a master technology storyteller and editor with omnichannel experience: books and print magazines, digital, webcast, blogging, podcast, live events and video and associated brand-specific social media content. From 1999 to 2003, she acquired and edited technology books and certification exam prep guides.
After a year spent in publicity and editorial at mass-market book publishers, she returned to tech publishing and, since 2004, explored B2C and B2B news, issues and trends in consumer, lifestyle, software, software development, AI, ML, networks, big data, hardware, security, storage, cloud, equity, inclusion, diversity, women in tech, career development, IT management, H-1B visa issues and immigration, education, training and learning.
Her previous role was as the managing editor at Techstrong Group in charge of Cloud Native Now, DevOps.com, Security Boulevard and Techstrong ITSM and their brand-specific social media. She currently serves as editorial director for CyberRisk Alliance’s channel brands, ChannelE2E and MSSP Alert and acting editorial director for SC Media UK. Drop me a note and let’s talk!
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